Manager, Supply Chain Strategy & PMO
Xfinity
- Philadelphia, PA
- Permanent
- Full-time
- Lead and manage end-to-end project management activities for supply chain initiatives, ensuring timely delivery, budget adherence, and stakeholder satisfaction.
- Collaborate closely with business and IT stakeholders to define project objectives, requirements, and success criteria.
- Operates as liaison between our national supply chain team and frontline warehouse, technician, and retail partners
- Builds relationships and advocacy with both business and technology teams to achieve program goals and objectives
- Conduct thorough business process analysis and design to optimize supply chain operations, identifying opportunities for improvement and innovation.
- Develop and execute comprehensive project plans, including resource allocation, timelines, risk management, and communication strategies.
- Facilitate cross-functional workshops and meetings to drive alignment, gather feedback, and make informed decisions.
- Provide guidance and support to project teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Implement change management methodologies to drive adoption and ensure successful transition to new processes and systems.
- Monitor project progress and performance metrics, proactively addressing issues and risks to mitigate impacts on project outcomes.
- Communicate project status, milestones, and key insights to senior leadership and key stakeholders, ensuring transparency and alignment with organizational goals.
- Contribute to the development and enhancement of best practices, tools, and templates for project management and supply chain optimization.
- Supports facilitation of organizational portfolio management intake, prioritization, and progress tracking
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Some travel may be required based on the needs of the projects
- Proven track record of successfully leading complex projects from initiation to closure, delivering results on time and within budget.
- Strong understanding of supply chain processes, including order fulfillment, warehouse operations, transportation operations
- Proficiency in business process design and systems mapping methodologies to drive improvements and identify fit/gaps between current and future state proposals
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with diverse stakeholders at all levels of the organization.
- Demonstrated experience in change management, with a focus on driving organizational readiness and adoption of new technologies and processes.
- Strong analytical and problem-solving skills, with the ability to translate data insights into actionable recommendations.
- Excellent interpersonal and communication skills, with the ability to effectively collaborate with diverse stakeholders at all levels of the organization.
- Versatility in communication and presentation skills for project, stakeholder, and executive audiences
- High aptitude to understand technology integration
- Facilitate discovery and design conversations across multiple verticals (Tech Dev, Operations, Frontline, etc.)
- Proficiency in collaboration tools (e.g., SharePoint, Smartsheet, Confluence)
- Understand our Operating Principles - make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right - for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
- Comcast is an EOE/Veterans/Disabled/LGBT employer.