Lead Hand - Heavy Equipment Technician / Mechanic

• Positive attitude with the ability to motivate, coach and train technicians
• Team oriented and willing to assist others when required
• Safety oriented and strong understanding of provincial safety regulations
• Computer proficiency – Microsoft Office and Work Order systems
• Exceptional time management and organizational skills
• Ability to plan and execute aspects of work independently
• Commitment to customer up-time and ensuring customer communication is a priority
• Advanced verbal and written communication skills

• Licensed Heavy Equipment /Truck and Coach Technician (310T or 421A)
• Valid driver’s license with a clean driver’s abstract
• Commercial Drivers license is an asset

• 2+ years’ experience as a Lead Hand in the field of heavy equipment or a related role
• 5+ years of direct industry and equipment experience
• Experience supervising a team of Technicians
• Experience using ERP software
• Experience setting up and operating complex machinery
• Strong mechanical abilities, including hydraulic, pneumatics and electrical repair
• Advanced experience using MS Office Suite, including Word and Excel
• Health and safety supervision experience is an asset

• Oversee the day-to-day operations within the Shop to ensure Technicians are working safely and in alignment with JJE work procedures
• Supervise the Technicians to ensure they are completing jobs on schedule and their work is meeting quality and efficiency targets
• Assess quality of work to ensure optimal out-put
• Routinely inspect the Shop to ensure it is kept organized, clean and free from workplace hazards
• Make recommendations related to Shop equipment and ensure all Shop equipment is in good working order
• Meet with Service Manager daily to discuss shift goals and review efficiency reports
• Collaborate with Service Manager to review schedule, assign work, address and update customer status in accordance with internal protocols to ensure internal and external customer expectations are met
• Meet with Service Writer daily to review schedule, assign work, address and update customer status
• Communicate effectively with customers on “in progress work” for updates or costing
• Oversee all repairs, troubleshooting and diagnostics performed in the shop and sign off on repairs as required
• Perform final run test of new/ used equipment as required and sign off in the work order to mark the job as complete
• Ensure required paperwork is completed for each job and submit to Service Writer in alignment with JJE position
• Assess and determine the training needs of Technicians and work with the service manager and human resources manager to plan training accordingly
• Provide input regarding each Technician’s performance to the Service Manager during performance review process
• Provide technical expertise and guidance to Technicians
• Ensure all health and safety policies and procedures are adhered to
• Perform work on equipment up to 50% of time
• Work in collaboration with other JJE departments and branches as required to ensure efficiency and customer service expectations are met
• Provide training and equipment overview to customers as required on JJE or customer premises
• Complete additional tasks as assigned

• work in compliance with the appropriate safety legislation/regulations/safety policies
• report any known workplace hazard or safety violations
• cooperate with their workplace’s Safety Committee or health and safety representative

• use any safety equipment, protective devices or clothing required
• not remove or make ineffective any protective device required by the Company or by the regulations.

• Assigns, checks and maintains workflow
• Used as a referral source for guidance

• 5% - 10%

• Talented, dedicated and passionate team to work with
• Exceptional best-in-class products and service offerings for our customers
• Market-competitive compensation package with annual increase opportunities
• Robust Group Benefits that are 100% paid for by the Company – inclusive of Health, Dental, Life, Disability and Travel coverage
• Paid Personal Days
• Charitable Giving Program
• Educational Scholarship Program
• Tuition Reimbursement
• Employee & Family Assistance Program (EAP)
• Employer Matching Retirement Savings Plan
• Federally recognized as a certified Employment Equity organization
• Member of multiple provincial safety programs and COR certified
• Our Core People Values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

Joe Johnson Equipment