(fluent Estonian) Customer Support Consultant (Argentina, remotely)

SupportYourApp

Buenos Aires
Permanente
Tiempo completo

Hace 19 días

Job Description:Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited? Let's see what it takes 💛What You Will Do:

Communicate with potential and existing customers via calls, emails and chats
Assist potential customers with registration
Correct inconsistencies
Approve/reject applications based on the provided information
Build positive and long-lasting relationships with customers
Meet team KPIs
Securely work with customers' sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client's products and services

What you need to succeed in this role:

Fluent Estonian and upper-intermediate English is a must
Attention to details
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

Will be a great plus:

Experience in customer support

Experience with CRM systems

Benefits and Perks:

Fixed schedule, Wednesday to Sunday 10am-6pm CET
Opportunity to work fully remotely
Inclusive international environment
Compensation in USD
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance
Responsive management interested in your growth and long-lasting cooperation
Greenhouse conditions for self-development

Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website:

SupportYourApp

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