TikTok Shop- Supply Chain Process Engineer
- Seattle, WA
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.TikTok Shops Supply Chain & Logistics is looking for an experienced Supply Chain Process Engineer to scale the to-day logistics operations management.Key Responsibilities:
- Collaborate with stakeholders to understand business requirements and process improvement opportunities within logistics and supply chain operations.
- Conceptualize and design innovative process workflows, system integrations, and automation solutions to optimize operational efficiency and enhance user experience.
- Develop detailed process flowcharts, diagrams, and prototypes to illustrate proposed process designs and gather feedback from stakeholders.
- Work closely with engineering and development teams to ensure feasibility, scalability, and successful implementation of process designs.
- Conduct usability testing and iterate on process designs based on user feedback and performance metrics.
- Create comprehensive documentation, including process documentation, user guides, and training materials, to support implementation and knowledge transfer.
- Stay updated with industry trends, best practices, and emerging technologies related to process design and automation in logistics and supply chain management.Qualifications:Minimum Qualifications:
- Bachelor's degree in Industrial Design, User Experience (UX) Design, Process Engineering, or a related field.
- Proven experience in process design, user-centered design, or UX/UI design, preferably within logistics, supply chain, or technology industries.
- Strong conceptual thinking and problem-solving skills with the ability to translate complex requirements into intuitive and efficient process designs.
- Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.Preferred Qualifications:
- Experience with process mapping tools, workflow design, or business process modeling.
- Familiarity with user research methods, usability testing, and design thinking principles.
- Knowledge of supply chain management principles and logistics operations is a plus.
- Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2