Behavioral Health Case Manager - Specialty in LGBTQ+ $2500 sign on bonus
VNA of Care New England
- Providence, RI
- Permanent
- Full-time
Use positive reinforcement and encouragement.
Use a flexible approach with a diverse population.Attend both mandatory in-service trainings and related conferences and provide feedback to staff on the content of educational programs attended.Provide education and communicate on community resources and cultural matters. Interpret both language and cultural concerns for staff and other community service providers, as appropriate. Participate in in-service training and skill development activities within TPC and ODH.Negotiate on behalf of the patient, as needed, with the medical and behavioral health treatment team, and patients themselves by creating reasonable goals, clarifying the issues to be negotiated, following through with the agreement reached, while remaining flexible and consider culturally-sensitive and holistic alternatives.May assume advocate role on the patient's behalf to ensure approval of the necessary supplies/services for the patient in a timely fashion. Provide interpreter services as needed.Complete quick notes for all care coordination services; progress notes daily.Complete required interagency, Release of Information and other necessary paperwork.Monitor confidentiality in accordance with ODH/TPC policy and legal requirements.Follow required office procedures in a cooperative manner.Initiate and process incident reports as per ODH/TPC guidelines.Complete all required TPC documentation in EPIC electronic record daily.Adhere to Infection Control protocols.Comprehensive knowledge of ODH Electronic Medical Record.Transport shared ODH/TPC clients as needed.Treat consumers with respect.
Accept the values and lifestyles of consumers.
Use a flexible approach with a diverse population.Communicate effectively with both TPC and ODH staff, representatives of other agencies, and the public.
Work in cooperation with coworkers and supervisory staff.
Deal with coworkers regarding problems in a constructive manner.
Accept and use direction and supervision.
Benefit from constructive criticism.Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's degree in Human Services required.Experience in cross-cultural education, training, and consultation required.Experience working with diverse populations, specifically LGBTQ+ and other underserved populations.Experience with Rhode Island substance abuse system and its network agencies.Awareness of the general trends in confronting the problems of substance abuse.Interest in working in a primary care clinic with medical staff strongly encouraged.Must have valid driver's license and insured auto.Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.