Front Desk Attendant for All American Indoor Sports
Challenger Sports
- Lenexa, KS
- $12.00-15.00 per hour
- Permanent
- Full-time
- Enthusiastically greets all guests, warmly engages and promptly responds to the guest’s inquiries or complaints.
- Anticipates guest’s needs and offers services prior to the guest asking.
- Strong communication and interpersonal skills.
- Ability to multitask between guest services and guest satisfaction.
- Answer phones, take messages and transfer calls.
- Knowledgeable of AAIS’s amenities and surroundings.
- Establish and maintain professional relationships with members and staff.
- Ensures the front desk is clean, maintained and organized at all times.
- Ability to respond quickly and appropriately to emergency situations.
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Exceptional customer relationship management skills.
- Independent judgment to plan, prioritize and organize a diversified workload.
- Ability to demonstrate poise, tact and diplomacy. Strong teamwork attitude required.
- High level of interpersonal skills to handle sensitive, confidential situations and information.
- Self-motivated and goal-driven.
- Professional appearance and attitude.
- Strong ability to work independently and in a team setting.
- Ability to adapt to guests needs and quick special needs.
- Available to work weekends and evenings and holidays.
- Must hold current CPR certification or obtain it within 60 days of start date.
- Experience in cash handling and credit cards.
- Customer service abilities (one year preferred)
- Must be authorized to work in the U.S.A.
- Frequent stooping, bending, pulling and pushing.
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
- Day shift
- Evening shift
- Weekend availability
- $12-15/hour