Insurance Coordinator
Specialty1 Partners
- Stroudsburg, PA
- Permanent
- Full-time
- Verify patients' dental insurance coverage and benefits.
- Communicate with insurance companies to obtain pre-authorizations for treatments.
- Assist patients in understanding their insurance coverage and estimated costs.
- Submit accurate and timely insurance claims electronically and via mail.
- Follow up on outstanding insurance claims, appeals, and denials.
- Maintain up-to-date knowledge of dental insurance policies and industry changes.
- Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
- Provide excellent customer service by addressing insurance-related inquiries and concerns.
- Educate patients on available payment options for uncovered services.
- Position includes front desk and scheduling
- Previous experience in a similar role equating to 3 years of experience in similar work
- High school diploma or equivalent.
- Previous experience as a dental insurance coordinator or in a similar role is preferred.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to maintain accurate records and documentation.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills to navigate insurance claim discrepancies and denials.
- High level of professionalism and a patient-centric attitude.
- Dental, medical, and eye care experience a plus.
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork