Customer Service for Travel Industry – Dutch speaker in Lisbon
Teleperformance
- Lisboa
- Permanente
- Horário completo
- Work location: Lisbon - one of the best and sunniest places to live in Europe;
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
- One flight per year to your home country (within Europe);
- Health insurance from day one in the company;
- Ongoing certification and training opportunities;
- Refer a Friend Program with attractive incentives;
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
- Greet and converse with client's customers in a courteous, friendly and professional manner;
- Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
- Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
- Track and report call types and service issues.
- Fluent level of Dutch and a English (minimum B2);
- High School Diploma or higher (preferred);
- Need previous call center experience in sales and/or customer service capacity;
- Flexible and quick learner, able to adapt continuously.