Account Manager I, National Accounts
Health Care Service Corporation
- Richardson, TX
- Permanent
- Full-time
This is a Hybrid/Flex position, working three days per week in the Richardson, TX office and two days per week remotely.
- Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
- Research inquiries received from customers or company representatives.
- Coordinate research through internal contacts.
- Bring issues to Sales and Account Management personnel.
- Respond directly to customer or company representative.
- May coordinate meetings.
- May conduct research for prospective business.
- Gather data, create and/or maintain databases.
- Participate in enrollments. Prepare materials for enrollment sessions.
- Prepare documentation for prospective or existing customers. Review information received for completeness.
- Develop relationships with customer representatives.
- Research and prepare utilization reports. Summarize and analyze results for Sales or Account staff.
- Respond to questions from prospect regarding benefit information and available benefit options.
- Obtain and maintain sales general agent license for applicable state of operations.
- May include some travel.
- Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
- Bachelor’s Degree AND 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
- Organizational and project implementation skills, phone customer service skills, presentation skills
- Verbal and written communications skills to interact to interact with internal and external contacts
- PC proficiency to include Excel, Word, PowerPoint. and sales system
- Willingness and ability for occasional travel
- Associate’s or Bachelor’s Degree
- Associate’s or Bachelor’s Degree