Dutch speaking Customer Advisor

Talingual

Portugal
Permanente
Horário completo

Há 17 dias

Location: work from home in PortugalRole: Dutch speaking Customer AdvisorSalary: 1298 euro gross per month (this does include also the holiday bonus, meal allowance and night shift allowance)Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Sunday from
00:70 to 23:00.Overview of the company:Our client is a global outsourcing company - they have offices around the world and in Portugal they have multiple sites where they support large international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.The Role:As a Customer Advisor you will represent one of the Netherlands largest e-commerce sites. This is a phone and email support role where your primary responsibility is to address customers' inquiries, concerns, and provide effective solutions. This includes troubleshooting issues related to orders, deliveries, payments, and returns. Additionally, you will serve as the main point of contact for external sellers, offering assistance and support as needed.Requirements

Fluent in Dutch and English
Previous customer service experience desired
Willingness to learn
Ability to multi-task in a busy environment
Stable and good internet if working from home

On offer

Competitive salary of up to 1298 euro gross per month (this does include also the holiday bonus, meal allowance, night shift allowance)
Full training provided
12 month contract (renewable/extendable if you love it!)
22 days holiday per year, Holiday and Christmas bonuses
Monthly meal vouchers
Career Progression
And of course. . . . the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.

There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.About TalingualAs a job-seeker you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at

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