Experience Manager
Ulta Beauty
- Corona, CA
- $30.00-37.00 per hour
- Permanent
- Full-time
- Promoting a culture of accountability to meet or exceed the store’s goals related to services, boutiques, and retail sales, guest loyalty, payroll, retail shrink and omni-channel initiatives.
- Driving company profitability through operational excellence, top-line sales growth, and expense control.
- Performing makeup applications, skincare analysis, and product demonstrations.
- Attracting, hiring and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
- Supporting all aspects of associate and services professional development, including developing and maintaining their clientele.
- Establishing professional peer and brand partner relationships.
- Promoting a culture of teamwork and guest service excellence.
- Executing the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Core Job Responsibility metrics for the store.
- Executing day-to-day inventory control processes.
- Communicating and providing feedback to field and services leadership.
- Bachelor’s degree is preferred.
- Cosmetology license and/or a cosmetology management license where required by state law.
- Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
- Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements.
- Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives.
- Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.
- Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices).
- Excellent written and verbal communication.
- Strong collaboration and interpersonal skills.
- Strong organizational skills to manage multiple tasks.
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
- Work a flexible, full-time schedule to include days, evenings, weekends, and holidays.
- Attend corporate business meetings and conferences.
- Continuous mobility throughout the store during shift.
- Frequent standing, bending, reaching, and twisting during shift.
- Frequent lifting and/or moving up to 25 lbs. during shift.
- Continuous coordination and manipulation of objects during shift.
- Frequent use of a computer, telephonic devices, and related office supplies.
ABOUTAt Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.