Supplier Services Product Management Innovations - Program Manager
JPMorgan Chase
- Columbus, OH
- Permanent
- Full-time
- Partners with business owners and partners to develop and document the business strategy and plans to address prioritized problem statements.
- Develops and executes comprehensive project plans to achieve desired outcomes - including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs
- Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques including Pitch Pro+. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
- Supports centralized tracking of project plans and consolidated end to end integrated view for all program
- Keeps project timeline, risks, dependencies and deliverables on track. Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs
- Implements common, consistent routines, resources and tools to track and report status of key programs. Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
- Identifies and effectively communicates with key stakeholders throughout the project, understanding their needs and expectations
- Leads cross-functional project planning, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
- Provides regular updates on project plans and progress. Prepare program updates for key forums, management updates and business reviews
- Identifies, assesses and manages issues with appropriate escalation. Support centralized tracking and reporting of key issues across programs
- 2+ years of program and or product management experience.
- Strong, proven ability in project delivery. High level of expertise in the full range of finance functions with some business product knowledge
- Ideally has prior knowledge of Global Supplier Services or Corporate Finance applications. Proven relationship management & networking ability across the organization.
- Strong Communication & Presentation skills, Structured business analysis skills.
- Influencing, negotiation & conflict management skills. Team player & ability to multi-task. Initiative, proactive approach, ownership, responsibility
- Judgement; reasoned, balanced decision taker. Clear, concise oral & written communication skills. Attention to detail, results oriented and delivery focused.
- Advanced Word, Microsoft Excel and PowerPoint skills. Knowledge of SharePoint and Jira
- Experience setting up and working a part of a program management office
- Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry preferred
- Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business