Job Description:Primary role is a patient service representative/front desk and check in/registration during work week while providing PT/OT tech duties as needed and on occasional weekend rotationJOB SUMMARY: Under the direction and supervision of a PT/OT or PT/OT Assistant, assists in providing high quality, comprehensive therapeutic patient care for patients of all ages to ensure positive patient outcomes. Assists in clinical operation of the department by maintaining records, scheduling and supervising volunteers, ordering supplies, maintaining treatment areas, and performing general office functions.EDUCATION/EXPERIENCE: High school diploma required. Two years college with classes in anatomy, exercise physiology, or health and sports science preferred. Prior patient care experience preferred.LICENSURE, CERTIFICATION, and/or REGISTRATION: Basic Cardiac Life Support (BCLS) and CPR for Healthcare Professionals, Level C required.ESSENTIAL FUNCTIONS: 1. Assists with patient treatment under the supervision of a licensed physical therapist, occupational therapist, or assistant. 2. Keeps an inventory and distributes departmental supplies. 3. Maintains and logs departmental statistics and assists in the maintenance of patient charts. 4. Maintains safe and clean treatment areas and inspects all therapeutic equipment monthly. 5. Schedules new and return patient appointments, as needed. 6. Performs clerical tasks, as needed, to support regulatory and plan of care compliance. Includes obtaining Medicare certifications and renewals within required timeframe, maintaining accurate records of no show and cancelled patients, and making follow-up calls to patients. 7. Promotes professional growth and provides community education and/or committee representation. 8. Performs other position related duties as assigned. 9. Provides appropriate patient care in accordance with age/developmental guidelines.SKILLS/QUALIFICATIONS: Ability to communicate professionally with therapist and other health professionals Experience with computer processing Ability to communicate with patients of all age groups and significant others appropriate to level of comprehensionWORK ENVIRONMENT: Clean, well-lit comfortable climate, however, occasional conditions with high moisture content Subject to stressful conditions Moderate noise environment Frequent exposure to bloodborne pathogens and airborne pathogens Possible exposure to infectious or contagious diseases Contact with patients under a wide variety of circumstances Exposure to unpleasant patient elements, body fluids Subject to electro-mechanical hazards Exposure to chemicals used in cleaning Occasionally handles emergency or crises situations Required personal protective equipment: eye protection, face protection, gown, mask, lab coat, sterile and non-sterile gloves, shoe coversAbout Us:Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.About the Team:Mission, Vision and Culture CommitmentsMissionTo improve health, elevate hope and advance healing - for all.VisionTo be the first and best choice for care.Culture CommitmentsWe create a space where all BelongWe Work as One to make great things happenWe earn Trust in all we doWe Innovate to better the now and create the futureWe drive for Excellence - always
