Front Office Coordinator - Genesis Pueblo Care Center
Genesis Ob/Gyn
- Tucson, AZ
- $16.43-19.50 per hour
- Permanent
- Full-time
- Greet patients and visitors and direct them appropriately.
- Check patients in and out using the facility's practice management system.
- Collect payments and post them to the patients' accounts.
- Assist patients with their registration in the facility's electronic medical record, as needed.
- Present all patient forms and policies; obtain signatures on needed forms and consents; collect all appropriate billing forms and scan into the appropriate database.
- Schedule follow-up appointments for patients to include work-in appointments.
- Maintain supply of the appropriate patient materials and forms used.
- Maintain cleanliness of the lobby and front office area.
- Monitor the patients as they wait in the lobby for their appointments.
- Monitor clinic flow: notify patient when the providers are running late and notify providers of no shows. Notify lab staff of patients waiting for labs
- Open and close the clinic.
- Responsible for collecting patient payments with accuracy and posting properly
- Exhibit and maintain a high degree of professionalism and decorum in all situations in addition to confidentiality, flexibility, and accountability
- High School Diploma or GED required.
- 2 - 4 years of medical office experience
- Excellent communication and organizational skills
- Commitment to excellent customer service
- English/Spanish preferred
- Understanding of private and governmental insurance carrier eligibility and benefits; ability to explain information to patient
- Understanding of and adherence to confidentiality rules
- Accuracy and attention to detail with ability to multi-task
- Ability to work effectively in a fast-paced environment
- Proficiency in Microsoft Office, such as Word, Excel, Power Point and Outlook
- Familiarity with EMR software and pervious money handling experience preferred
- Reliable transportation, some travel between offices is required