Family Support Specialist
The Institute for Family Health
- Kingston, NY
- $18.75 per hour
- Permanent
- Full-time
- Establishes a trusting relationship with at-risk families by initiating and maintaining regular client contact, predominantly in participants’ homes, with some evening or early morning hours when required to accommodate participant family schedules.
- Provides transportation to and from visits and trainings with mileage reimbursement as per staff automobile policy; Must have full access to vehicle during work hours.
- Establishes a case plan with goals, objectives and activities to assist family, with Supervisor and family.
- Assists parents in making and potentially attending an appointment for doctors, social service agencies, etc. Acts as a liaison between families and other community agencies. Assures that all family members have a primary care provider.
- Familiarizes self with available community resources and knows how to access services appropriate to needs of client.
- Utilizes prenatal and child development curricula.
- Meets with Supervisor on weekly basis to review cases and evaluate client status; attends staff meetings and relevant trainings.
- Performs street and community outreach for program promotion and case finding.
- May conduct assessments as needed.
- Performs other related duties as assigned in a timely manner.
- Ability to be non-judgmental, compassionate, empathetic, and insightful.
- Able to establish trusting relationships; have good problem-solving skills; demonstrated experience working with youth and families.
- Show respect and sensitivity for others' needs and rights, including those with differing cultural, racial, sexual, or ethnic identities.
- Have knowledge of community resources, good listening skills.
- Identify family strengths, foster self-sufficiency and independence in families, and be satisfied with on-going projects where positive outcomes are often not immediately apparent.
- High school diploma or equivalent required
- Bachelor’s Degree in Human Services or fields relating to working with children and families preferred
- Experience in working with or providing services to children and families preferred
- Valid Driver's License required\
- Basic computer and internet navigational skills required
- Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, Powerpoint) required
- Familiarity with electronic health records (EHR) technology preferred
- Bilingual Spanish/English preferred