Partner Success Manager | Materials, Sustainability & Food
Plug and Play
- Sunnyvale, CA
- Permanent
- Full-time
- Build trusted relationships with key stakeholders within our partner organizations to generate adoption, renewals, and new revenue opportunities.
- Devise engagement plans that consider partner business goals, internal organization structures, and map products and services to achieve these goals.
- Facilitate successful design thinking sprints or workshops to help corporate partners develop their innovation strategy.
- Drive escalation of client issues, coordinate key resources in the escalation process, and assist with client issues through resolution.
- Host events, track corporate participation with high attention to detail and design new ways to increase corporate engagement.
- Schedule and facilitate bi-weekly calls and participate in planning corporate facing events.
- Bachelor’s degree in business, marketing, communications, or related field
- 4+ years of work experience in a client-facing role
- Ability to conduct curated design thinking workshops or design-centric sprints to help develop corporate innovation projects or roadmaps
- Detail oriented, highly organized, and comfortable working in a fast-paced environment
- Strong process and analytical skills to identify inefficiencies and create improvements
- Excellent communication skills and proficiency in public speaking
- Self-motivated with the ability to work with minimal supervision
- Corporate innovation, Design strategy, or account management background is a big plus
- All applications must be submitted in English