Are you a seasoned IT professional looking to advance into a Cybersecurity position?Are you an IT tech with a knack for problem-solving and you've seen the cybersecurity headlines and thought to yourself, "that's what I want to do!"Are you feeling stuck in your current tech support role?We offer a chance for you to pivot into a rewarding cybersecurity position and join a team of where your dedication gets the recognition it deserves!Whether you're in the office or working remotely, we ensure that you're surrounded by like-minded professionals who share your passion. If you value excellence, like to learn and want to make a difference in protecting the community, you may have found your tribe.A little about our company:We are a Hawaii-based Managed Services and Cybersecurity company that provides IT infrastructure and endpoint management and security, consulting and technology support for private sector companies.We are hiring for the position of a technical support agent to help with investigating and troubleshooting problems with computer networks and implementing best practices for local companies. As we are a security-first company, this could be a rare opportunity for a technician such as yourself to grow into a Cybersecurity professional.We are looking for candidates with the following key skills:
Proficiency in Windows (workstation, server), Mac OS, and Microsoft Office applications.
Experience with Microsoft Active Directory, Microsoft 365, Google Workspace, Azure, Intune, and Microsoft cloud systems.
Ability to resolve virus and malware threats.
Solid networking skills, with adeptness in configuring firewalls, routers, switches, and wi-fi points.
Eagerness to learn and adapt to emerging IT security technologies.
Stellar documentation, organizational, and time management capabilities.
A growth mindset, characterized by self-initiated learning and skill enhancement.
Additional Prerequisites:
Must be a resident of Oahu or Maui
Consistency, punctuality, and precise written communication.
Professional demeanor and presentation.
Availability during standard business hours (8 am-5 pm).
Must possess a car, reside around the Oahu area, and be capable of lifting up to 50lbs unaided.
If you're looking for a big corporate job where it takes years to move up the ranks, look elsewhere. We are a team and are looking for fellow teammates who are interested in growing the company into something meaningful.Compensation: $22-$28 per hour + bonusesJob Type: Full-time, hybrid workBenefits: