Manager, Repair Field Operations
Otis
- Allentown, PA
- Permanent
- Full-time
- Lead the performance of field operations for all elevator repairs which includes a large volume of non-contract repair and hydraulic elevator modernization
- Meet project deadlines and all financial performance targets including profit and working capital
- Conduct field education training ensuring that we create and maintain a safe working environment
- Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
- Coordinate all material deliveries and issuing purchase orders
- Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job
- Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
- Accurately analyze situations and assist in developing contingencies for estimates
- High school diploma or equivalent required; bachelor’s degree preferred
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills and goal-orientated with strong time management and organizational skills
- 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred