Sales & Member Services Representative
Goldfish Swim School
- Winter Garden, FL
- $16.00 per hour
- Permanent
- Part-time
- We work hard, but love to have fun with our students and each other!
- Training is paid and Lifeguard/CPR courses are provided in-facility exclusively to Goldfish employees!
- Shifts are set each week and consistent until YOU request a new schedule!
- Financial bonuses and advancement opportunities including supervisory and management positions!
- Wonderful warm and tropical atmosphere centered around kids and family comfort!
- Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
- Leadership roles starting at $15.50
- Flexible hours and scheduling
- Competitive pay
- Growth opportunities
- Valuable work experience
- Increased social opportunities
- Future references/referrals
- On-the-job training and certification opportunities
- Experience working with children.
- Relate well to children, parents, team members, and have great communication skills.
- Must have or obtain Lifeguard & AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff, limited exclusively to Goldfish Swim School staff members!)
- Excellent interpersonal communication and organizational skills
- Promotes quality customer service face to face and over the phone to current and future guests.
- Process sales and enrollment transactions.
- Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.
- Processes student registrations using effective sales/customer service techniques.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
- Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising.
- Checks voicemail and email correspondence and responds in a timely manner.
- Makes collection calls to resolve open account problems.
- Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
- Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview!
- Outgoing and energetic personality
- Friendly, positive attitude
- Strong work ethic
- Dependable, punctual, detail-oriented, and well organized
- ‪Ability to multi-task
- Focused on SAFETY
- ‪Flexible and able to adapt to company growth and evolving responsibilities
- Must be comfortable working with and around young children
- If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you!