ESL Program and Volunteers Coordinator
Catholic Charities Archdiocese of New Orleans
- Metairie, LA
- Permanent
- Full-time
- Maintaining positive, mutually beneficial relationships with community partners such as churches and universities.
- Publishing promotional fliers in English and other languages.
- Responding to phone and email inquiries from prospective students and volunteers.
- Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for the CCANO Volunteer Director.
- Assists the CCANO Volunteer Director in coordinating and executing a wide range of volunteer opportunities within the agency to advance departmental goals and program needs.
- Responsible for conducting comprehensive coaching services with each client to establish desired goals/outcomes and follow up as needed.
- Work closely with clients to develop workforce training and referral processes based on desired career tracks and partnerships with community providers based on career tracks.
- Present program opportunities in current ESL classes, and schedule and manage appointments.
- Maintain communication with clients, volunteers, and staff, and assist in the development of the workforce with existing Refugee program staff for this purpose.
- Assist with special projects and other tasks as necessary and may be required to assist with job fairs as needed.
- Walk less than 33% of the time on duty.
- Sit between 33% and 66% of the time on duty.
- Use of hands to finger, handle, or feel over 66% of the time on duty.
- Reach with hands or arms less than 33% of the time.
- Full ability to talk and hear.
- Correctable vision required.
- Able to lift/carry up to 15 lbs.
- Experience working with diverse populations, particularly ESL learners.
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team.
- Proficiency in using databases and other technology for tracking and reporting purposes.
- Ability to pass a background check and drug test per Catholic Charities' requirements.
- Computer skills (email, Word, Excel, Google Drive, etc.)
- Ability to solve problems quickly and maintain a positive attitude in a fast-paced environment.
- Demonstrated ability to work as a member of a team and independently.
- Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds.
- Strong work ethic and commitment to the position
- Have reliable transportation.
- Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
- Other duties as assigned. Experience in volunteer development career or higher education advising is preferred.
- Bilingual proficiency in English and another language (e.g., Spanish, French) is a plus.