Executive Housekeeper
Peek ‘n Peak Resort
- Clymer, NY
- $18.00-20.00 per hour
- Permanent
- Full-time
- Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.
- Assist in the development of the annual budget. Monitor performance against plan.
- Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
- Ensure quality services are rendered in meeting guest needs.
- Train, develop, coach, commend, discipline associates fairly and equitably to reach maximum service culture.
- Schedule staff according to labor standards and forecasted occupancy.
- Maintain room quality based on hotel guidelines.
- Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.
- Enforce procedures for the acceptance, security, and return of guest lost and found items.
- Ensure all associates scrupulously follow established safety standards.
- Maintain productivity and labor cost goals.
- Ensure all associates adhere to dress code, including name tag.
- Conduct inventories of linen, supplies, and equipment as required.
- Order and receive supplies to maintain adequate inventory levels.
- Immediately alert hotel management of emergency situations via all communication avenues.
- Ability to accurately use various office and accounting software.
- 3+ years of Housekeeping Management preferred.
- Ability to accurately report information.
- Ability to assist with various office tasks as needed.
- Ability to scrupulously follow all hotel policies and procedures; hold subordinates accountable for same.
- Conduct and attend required meetings.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have good mathematical and computer skills.
- High school education and relevant training and experience required. Additional education preferred.
- Ability to obtain required licenses or certificates.
- Morning shift
- Rotating shift