Security Field Supervisor
Securitas
- Tualatin, OR
- $23.00 per hour
- Permanent
- Full-time
- Manages the scheduling of Security Officers and supervisors at client sites; manages the scheduling process to optimize operating results and to keep avoidable overtime (AVOT) to a minimum; determines best resolution to staffing issues and problems.
- Maintains site coverage at all times; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.
- Ensures that accurate timekeeping, payroll, and billing data is posted in the automated resource system; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts receivable and payroll departments to make corrections.
- Maintains current knowledge of site contracts and requirements, of Security Officer training, availability and time worked, and of client exclusion lists.
- Coordinates scheduling changes with management, supervisors, and staff; serves as a liaison with clients, management, and staff in resolving scheduling, training, billing and payroll problems.
- Ensures that an adequate on call security force is available to cover vacancies created by absences and call-offs.
- Coordinates the daily schedules and assignments of supervisory staff; briefs supervisors on changes to post schedules and new Security Officer schedules.
- 18 years of age or older
- High School Diploma or GED Required
- Must have strong computer skills and comfortable with technology
- Must be able to provide exceptional customer service to our clients and their guests
- Must be responsible, accountable, objective, and have a strong work ethic
- Must have a strong grasp of appropriate and professional verbal / written communication
- Previous security/military experience required
- Previous management experience preferred
- Must have reliable transportation and be able to be driver's certified
- Must have strong attention to detail and customer service skills
- Must be able to think strategically with strong problem solving skills
- Must be able to remain calm in high pressure situations and good with de-escalation
- Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
- Paid Time Off
- Weekly Pay
- Employee Referral Program
- Virtual Medical Appointments with Telemedicine
- Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
- Free Uniforms & Paid Training
- Pet Daycare Discounts
- Employee Assistance Program & So Much More!