Front-of House Dining Room Supervisor
Arcadia at Limerick Pointe
- Limerick, PA
- Permanent
- Full-time
Arcadia is seeking a professional and personable Front-of-House Dining Room Supervisor who possesses a genuine desire to lead a team that is committed to delivering high-quality service.
As Front-of-House Dining Room Supervisor, you will be responsible for coordinating events and creating a positive dining experience. Additionally, you will interact directly with families and guests to ensure that the Dining Team exceeds their expectations.The responsibilities, characteristics, and skillsets below are just a glimpse into the role, and we hope you’ll apply to learn more if you believe you’re a great fit!Day-to-Day Responsibilities of the Dining Room Supervisor will include
- Maintaining warm, hospitable relations in all guest contacts, while operating within budgeted guidelines.
- Promoting customer engagement activities
- Interacting with residents during mealtimes to monitor resident satisfaction or concerns about food service and developing plans to address as appropriate.
- Ensuring high quality service is provided to the residents in the dining room.
- Maintaining sanitation and controlling standards in the dining room and wait stations.
- Ensuring standards of cleanliness, hygiene, proper attire, and health standards are always maintained by the dining team.
- Keeping current with industry trends through vendor shows and industry periodicals.
- Operating in compliance with State and Federal government laws.
- Maintaining a high level of professional appearance, demeanor, ethics and image of self and subordinates.
- Communicating effectively between departments and corporate personnel.
- Conducting and attending regular department meetings.
- Maintaining positive employee relations, in a supportive environment through corporate incentives.
- Overseeing the coordination of catering, banquets, and activities.
- Monitoring and evaluating food quality for presentation, temperature and serving portion size. Providing leadership and communicating with food production team for adjustments and sharing resident feedback.
- Monitoring and evaluating table service adequacy for timing, etiquette, and thoroughness; providing service hospitality training and adjustments as appropriate.
- Performing other related duties as assigned by management.
A successful addition to the team will be an individual whose creativity shines while planning catering, special events, and holiday parties. Candidates must have prior scheduling experience and familiarity with point-of-sale systems, catering and event experience is a plus. Most importantly candidates must treat others with respect and approach them in a tactful manner.While we support continued learning and enrichment, and celebrate a culture that encourages learning new skills, there are base level requirements for this position that include but are not limited to:
- High school diploma or general education degree (GED)
- One (1) year previous food service experience
- One (1) year supervisory and management experience
- Basic computer skills necessary
- Must demonstrate an interest in working with a senior population
- Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
- Ability to manage multiple priorities
- Competent in organizational and time management skills
- Must demonstrate good judgment, problem solving, and decision-making skills
- Ability to work flexible schedule
- Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
- Generous PTO package, including your birthday as a paid holiday!
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Employee Assistance Program
- … And so much more! We’d love to chat with you about all the perks that specifically relate to what YOU are looking for in an employer.
- A beautiful place to work every day.
- Family-owned and operated management company
- Team approach to work
- Smaller by design – Vantage Point is not a big national chain and that means more corporate involvement and support of the team.
- Make a difference in the lives of those who live with us.