IT Business Analyst

St. Luke's University Health Network

  • Allentown, PA
  • Permanent
  • Full-time
  • 1 month ago
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The IT Business Analyst is responsible for supporting IT initiatives including gathering business requirements, identifying meaningful KPIs, generating a Cost Benefit Analyst (CBA), providing project support to development teams to clarify requirements and resolve issues, supporting RFI / RFP efforts, and conducting post initiative business value validationJOB DUTIES AND RESPONSIBILITIES:Gather and document business requirements associated with IT requestsUnderstand user requirements and support users and development teams during the development, testing and deployment phases of projects. This includes clarifying requirements, resolving issues, creating project documentation and other project needs.Support developer testing and UATUpdate projects data to support BA activity trackingSupport financial analysis for projects, assisting IT and business leads with financial calculationsProvide rough labor estimates of initiatives meeting criteria for BA involvement to the IT Resource Management teamAssist with the identification of meaningful KPIs associated with initiatives processed by the BA teamAssist in the development of decision documents – supporting IT and business leads as neededAssist in the development, submission, management and analysis of RFIs or RFPsReport on BA related data and project related data, including KPI measurementsProvide requirements to support dashboard development if requiredPHYSICAL AND SENSORY DEMANDS:Requires sitting for up to 8 hours per day, 2 hours at a time. Standing for up to 4 hours per day, 3 hours at a time. Requires occasional fingering, handling, and twisting and turning while entering data into the computer. Occasionally requires lifting, carrying, pushing and pulling objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation, seeing as it relates to general, peripheral and near vision, visual monotony.EDUCATION:Bachelor’s Degree in Business Administration or Healthcare Administration (or relevant major) or equivalent work experience is required.TRAINING AND EXPERIENCE:Minimum 2 years of financial and/or business analytics experience required. Minimum 2 years of experience working in a team environment and an ability to work independently with little oversight required. Minimum 2 years of experience performing project assessments or equivalent required. Minimum 3 years of IT experience required. Minimum 2 years of healthcare experience preferred.Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network