Automotive Service Advisor
Scott Honda Of West Chester
- West Chester, PA
- Permanent
- Full-time
- Positive Attitude
- Strong, Respectful Communicator
- Accountable
- Problem-Solver
- Coachable
- Medical/Dental/Vision
- 401k Match
- Paid Vacation
- Personal Time/Birthdays off
- Team appreciation celebrations
- Company fitness gym, on-site
- Eagles/Phillies spirit days
- Charity events & community volunteer opportunities
- Nutrition and Wellness seminars
- Financial Planning workshops
- Create a 5-star experience while leading each customer through the service journey, to inspire trust and loyalty. Maintain, at minimum, an 93% CSE score monthly.
- Take ownership and expedite the well-organized preparation of information and paperwork for all departments; at the same time, attentively communicating to the customer and coordinating vehicles through the shop, car wash, and loaner department.
- Assist the Service Manager with the tactful management of high-expectation customers. Take ownership for the resolutions of customer service concerns