Contractual/Temporary Community Outreach Coordinator - Animal Control Division- Police Dept
City of Port St. Lucie
- Port Saint Lucie, FL
- $22.96 per hour
- Temporary
- Full-time
- Keeps the mission, vision and values of the City of Port St. Lucie and Police Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
- Coordinates and increases Public Outreach by disseminating information about Animal Control and its programs to residents at HOA meetings, public and City sponsored events, and fundraisers.
- Provides education and counseling to the public about humane animal care and responsible pet ownership onsite at events.
- Promotes community events involving the Animal Control Department.
- Promotes departments' services and programs to the community through various means, including press releases, flyers brochures, and community calendars.
- Oversees and coordinates the Animal Control licensing program to include monitoring sales, recording license data, and collecting information from local veterinarians.
- Oversees and coordinates the Animal Control Spay and Neuter program to include obtaining vendors and maintaining records.
- Oversees and coordinates the Animal Control Trap, Neuter, Vaccinate, and Return (TNVR) program to include setting and picking up traps, transporting cats, obtaining vendors, and maintaining records.
- Oversees and coordinates the Animal Control Bite Prevention program to include setting up and conducting speaking engagements at local schools, daycares, and children foundations.
- Acts as a liaison between Animal Control and non-profit organizations related to animal welfare and rescue.
- Assists in the development of program enforcement policies concerning pet license registration.
- Monitors the Animal Control Return to Owner program and develops new methods to increase the rate.
- Coordinates projects as assigned.
- Other duties as may be assigned.
Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Graduation from an accredited college or university with a degree in Business preferred. Five (5) years of customer service experience required. Some experience working in an Animal Control Office, or related field preferred. Possession of valid Florida driver's license and maintenance of clean driving record required.KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of business English, spelling, and punctuation in order to prepare documents, compose letters, etc.
- Knowledge of the Department and City's policies, procedures, and practices.
- Knowledge of State/County/City animal control regulations and animal care procedures.
- Knowledge of trapping, handling, transporting, and caring for domestic & wild animals.
- Knowledge of administrative and clerical procedures.
- Knowledge of customer service principles and practices.
- Knowledge of standard office methods and procedures.
- Extensive knowledge of Microsoft Office Suite software with intermediate to advanced knowledge in creating PowerPoint Presentations.
- Skilled in public speaking.
- Ability to establish and maintain effective working relationships with employees and the public.
- Ability to communicate effectively in writing and orally.
- Ability to focus on the positive in every situation.
- Ability to model respect for individuals, teams, and the organization.
- Ability to stay centered when challenged.
- Ability to work under pressure and meet deadlines.
- Ability to follow through with assigned tasks.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate but can be high at times.12 paid holidays per yearVacation Leave:
1-3 years- 10 days
4-9 years- 15 days
10-19 years- 20 days
20+ years- 25 days
PT employees accrue depending on hours worked
Personal Days:
2 days for non-exempt employees per year
3 days for exempt employees per yearSick Time:
FT employees accrue 8 hours per month
PT employees accrue 4 hours per monthRetirement Plan:
The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.
457 Deferred Compensation Plan and Roth IRA
$50,000 Basic Term Life Insurance
$50,000 Accidental Death & Dismemberment Insurance
Short-Term and Long-Term Disability
Health, Vision and Dental InsuranceOptional Benefits:
Tuition Reimbursement
Flexible Spending Account
Wellness Program
Health Reimbursement Account
Employee Assistance Plan
Supplemental Life
Legal insuranceThe of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below.