Contractual/Temporary Community Outreach Coordinator - Animal Control Division- Police Dept

City of Port St. Lucie

  • Port Saint Lucie, FL
  • $22.96 per hour
  • Temporary
  • Full-time
  • 1 month ago
POSITION SUMMARYThis is a contractual temporary position. This position is full time, 40 hours a week. After the applicable waiting period, the individual will be eligible for health benefits.The City of Port St. Lucie is an equal opportunity employer.This position requires the applicant to successfully pass a drug screening.This position is an Essential Classification and will be required to report to duty before, during, and immediately after a civil emergency.Responsible work in the organization, planning and implementation of community-wide special events, public relations and community information as it relates to the Animal Control Division. Facilitates the development of public trust and confidence in the City.ESSENTIAL DUTIESThe following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
  • Keeps the mission, vision and values of the City of Port St. Lucie and Police Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
  • Coordinates and increases Public Outreach by disseminating information about Animal Control and its programs to residents at HOA meetings, public and City sponsored events, and fundraisers.
  • Provides education and counseling to the public about humane animal care and responsible pet ownership onsite at events.
  • Promotes community events involving the Animal Control Department.
  • Promotes departments' services and programs to the community through various means, including press releases, flyers brochures, and community calendars.
  • Oversees and coordinates the Animal Control licensing program to include monitoring sales, recording license data, and collecting information from local veterinarians.
  • Oversees and coordinates the Animal Control Spay and Neuter program to include obtaining vendors and maintaining records.
  • Oversees and coordinates the Animal Control Trap, Neuter, Vaccinate, and Return (TNVR) program to include setting and picking up traps, transporting cats, obtaining vendors, and maintaining records.
  • Oversees and coordinates the Animal Control Bite Prevention program to include setting up and conducting speaking engagements at local schools, daycares, and children foundations.
  • Acts as a liaison between Animal Control and non-profit organizations related to animal welfare and rescue.
  • Assists in the development of program enforcement policies concerning pet license registration.
  • Monitors the Animal Control Return to Owner program and develops new methods to increase the rate.
  • Coordinates projects as assigned.
  • Other duties as may be assigned.
MINIMUM QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCE
Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Graduation from an accredited college or university with a degree in Business preferred. Five (5) years of customer service experience required. Some experience working in an Animal Control Office, or related field preferred. Possession of valid Florida driver's license and maintenance of clean driving record required.KNOWLEDGE, SKILLS & ABILITIES
  • Knowledge of business English, spelling, and punctuation in order to prepare documents, compose letters, etc.
  • Knowledge of the Department and City's policies, procedures, and practices.
  • Knowledge of State/County/City animal control regulations and animal care procedures.
  • Knowledge of trapping, handling, transporting, and caring for domestic & wild animals.
  • Knowledge of administrative and clerical procedures.
  • Knowledge of customer service principles and practices.
  • Knowledge of standard office methods and procedures.
  • Extensive knowledge of Microsoft Office Suite software with intermediate to advanced knowledge in creating PowerPoint Presentations.
  • Skilled in public speaking.
  • Ability to establish and maintain effective working relationships with employees and the public.
  • Ability to communicate effectively in writing and orally.
  • Ability to focus on the positive in every situation.
  • Ability to model respect for individuals, teams, and the organization.
  • Ability to stay centered when challenged.
  • Ability to work under pressure and meet deadlines.
  • Ability to follow through with assigned tasks.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up more than 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate but can be high at times.12 paid holidays per yearVacation Leave:
1-3 years- 10 days
4-9 years- 15 days
10-19 years- 20 days
20+ years- 25 days
PT employees accrue depending on hours worked
Personal Days:
2 days for non-exempt employees per year
3 days for exempt employees per yearSick Time:
FT employees accrue 8 hours per month
PT employees accrue 4 hours per monthRetirement Plan:
The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.
457 Deferred Compensation Plan and Roth IRA
$50,000 Basic Term Life Insurance
$50,000 Accidental Death & Dismemberment Insurance
Short-Term and Long-Term Disability
Health, Vision and Dental InsuranceOptional Benefits:
Tuition Reimbursement
Flexible Spending Account
Wellness Program
Health Reimbursement Account
Employee Assistance Plan
Supplemental Life
Legal insuranceThe of City Port St. Lucie provides a wide array of benefits to meet the diverse needs of our employees. For additional details on benefits offer by the City of Port St. Lucie, see the link below.

City of Port St. Lucie