Intake Coordinator - Home Health Care - Bilingual
Able Health Care Service
- Hempstead, NY
- $40,000-45,000 per year
- Permanent
- Full-time
- Excellent and Compassionate communication skills to ensure seamless transition into Home Care. Serving as primary point of contact during intake process.
- Evaluate callers and determine the types of service to be provided.
- Work in conjunction with Billing department to obtain necessary data to and from payor sources.
- Interpersonal skills working with MLTCs, Physicians, Health care professionals and families.
- Receive and discern all required information for accuracy and completeness of medical needs and patient demographics.
- Collaborate closely and transparently with Senior management, coordinators and clinical staff.
- Maintain accurate records and statistics regarding conversion rate of patient care, time frames of Initial call to Start of Care, and types of client care.
- Associate degree preferred.
- Bilingual Spanish a must
- 2-5 years' experience in Home Care, Intake, Hospice and CHHA.
- Proficient in operating HHA Exchange and HomeCare HomeBase.
- Proven success of developing and maintaining working relation with patients and advocates.
- Demonstrates initiative and leadership qualities
- Experience with authorization and insurance verifications.
- Annually $40,000 - $45,000 with potential growth incentives
- Paid Time Off, Sick and paid holidays
- Benefits include medical, dental, and vision.
- Retirement savings – 401(k)
- Voluntary benefits – short term disability, life insurance and other products
- In-person; office
This is a non-management position
This is a full time position