Lead Package Attendant
- Brooklyn, NY
- $20.00 per hour
- Permanent
- Full-time
- Supervise and lead a team of package attendants to ensure timely and accurate processing of incoming and outgoing packages.
- Assign tasks and responsibilities to team members, monitor performance, and provide coaching and feedback as needed.
- Logs and book incoming packages into the accurate Smart Package Rooms.
- Organize outgoing packages and assign packages to appropriate carriers.
- Provide superior customer service to all residents and guests, and facilitate and address client phone calls & emails.
- Help provide a safe, healthy and clean environment for all members, guests and employees.
- Connect clients with appropriate vendors, including but not limited to, handymen, pet care providers, maid services, and dry cleaners.
- Handle the sales of all moving and shipping supplies and assist with the rental of moving equipment.
- Provide additional business services including but not limited to, making photocopies, sending faxes, scanning documents.
- Assist clients with any of their shipping inquiries
- Assist clients with troubleshooting and locating misplaced or missing packages.
- Assist clients with trouble shooting their software or computer errors.
- Perform any cleaning and sanitizing duties as assigned to help establish and maintain showroom quality at all times, as well as to ensure a safe living environment.
- Inspect the package room and report any unsafe conditions or faulty equipment to the Manager.
- Adhere and adapt to all new LIVunLtd policies, procedures and initiatives.
- Wear corporate / building approved uniforms for each specific LIVunLtd location where you are working.
- Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.
- Must have the ability to communicate clearly and effectively with residents and other coworkers.
- Must be able to work independently.
- Must be able to lift up to 50lbs.
- Must possess a friendly attitude, have excellent customer service skills, and a commitment to executing all duties in a professional manner.
- Must be familiar with Microsoft Office applications and able to pick up new technologies
- Have a High School Diploma or equivalent
- Ability to work on Saturdays.