Field Technician
Kinly
- Cedar Knolls, NJ
- Permanent
- Full-time
- Installation and deployment of Video conferencing and AV Systems – With assistance and direct supervision from a lead technician and Project manager
- Compiling room and equipment inventory for asset tracking database
- Review BOM/SOW/CAD drawings prior to project launch
- Perform onsite inventory and capture serial numbers and mac addresses for asset tracking
- Installation of ceiling and wall mounted AV equipment, ex. displays, speakers, cameras, etc.
- Installation of cables as directed in the pull schedule
- Work with Lead Engineer & Project Manager to confirm project requirements are completed efficiently
- Remote programming, working with technicians out in the field to load programs, test, and commission system
- Software troubleshooting, working with technicians in the field to commission systems and customer handoff
- Working with project management team in project close out, preforming site user acceptance test (UAT)
- Participate in documenting and maintaining operations, network development, and maintenance processes and procedures
- Participate in engineering and project reviews providing critical analysis comments
- Working with design CAD Schematics, ensuring systems are installed and working at optimum levels and to client expectations.
- Fault finding systems and resolve issues associated with design and manufacturer
- Complete User Acceptance Testing (UAT) at client’s site which includes final adjustment of system prior to handover to client
- Support Project Manager in the successful delivery of all projects
- Liaise with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects
- Proven experience working within the AV industry as an engineer / technician
- Excellent technical knowledge of AV & VC equipment from all major brands
- An up-to-date understanding of the AV marketplace including products and trends
- Excellent problem solving and troubleshooting skills
- Ability to understand project schedule and plans
- Ability to prioritize and work under pressure is essential
- Good understanding of IT and networks
- Capability to deal with stakeholders at all levels