General Manager/Sales - Flooring

• Provide visionary leadership and strategic direction to the company.
• Recruit, train, and develop a high-performing team of employees.
• Foster a positive and inclusive work environment that promotes teamwork and employee growth.
• Set performance goals, conduct regular performance evaluations, and provide coaching and feedback.

• Oversee day-to-day operations and ensure efficient and effective execution of all business processes.
• Monitor key performance indicators (KPIs) to measure and improve operational performance.
• Develop and implement operational policies, procedures, and systems to streamline processes and enhance productivity.
• Collaborate with various departments to optimize workflow and ensure smooth operations.

• Drive sales growth and achieve revenue targets by developing and executing sales strategies.
• Identify and pursue new business opportunities, partnerships, and markets to expand the company's footprint.
• Build and maintain strong relationships with key clients, industry stakeholders, and suppliers.
• Stay updated on market trends, competitor activities, and customer preferences to identify growth opportunities.

• Uphold a customer-centric approach and ensure exceptional service delivery at all touchpoints.
• Monitor customer satisfaction levels and implement measures to enhance the overall customer experience.
• Address customer concerns and resolve escalated issues in a timely and satisfactory manner.

• Develop and manage the company's budget, financial forecasts, and financial reporting.
• Analyze financial data, identify areas for improvement, and implement cost-saving measures.
• Ensure compliance with financial regulations and reporting requirements.

• Bachelor's degree in business administration, management, or a related field (MBA preferred).
• Proven experience as a General Manager or in a similar senior leadership role.
• Strong business acumen and a track record of driving business growth.
• Excellent leadership, communication, and interpersonal skills.
• Solid understanding of financial management and budgeting.
• Demonstrated ability to build and maintain productive relationships with clients and stakeholders.
• Experience in the flooring or construction industry is highly desirable.

LogicMelon