IT Enterprise Applications Manager

Countrymark Cooperative Holding Corp.

  • Indianapolis, IN
  • Permanent
  • Full-time
  • 16 days ago
Position Summary:Responsible for the day-to-day operations of major applications systems used by CountryMark. Includes the supervision of developers and will require some hands-on work.Primary Duties and Responsibilities (not limited to the following):
  • Collaborate with developers, cyber security, infrastructure & operations staff to ensure that all CountryMark Enterprise application systems are operating as expected.
  • Ensure proper procedures for patching, code migration and change control are followed.
  • Hold team accountable to ensure timely acknowledgement and resolution of help desk tickets.
  • Proactively manage the environment working with infrastructure and operations staff to anticipate potential problems.
  • Plan the work of developers, ensuring that work is adequately scoped, estimated and that schedules are met.
  • Plan, budget, and oversee the work of multiple 3rd party service providers that provide development and other professional services.
  • Working with the IT Director, and peers within the IT team, ensure that resources are properly? allocated and that individual workloads are balanced.
  • Help prioritize projects based on direction from the IT Director and the Steering Teams.
  • Oversee planning and execution of upgrades to environments as needed.
  • Provide alternative solutions and/or workarounds when a requested solution is not feasible.
  • Prioritize employee development to ensure they can take on additional responsibility and learn new skills.
  • Research and network with peers on industry best practices to establish within CountryMark’s team.
  • Oversee system administrative functions such as user provision, code migrations, license management, segregation of duties management and user/role designs.
  • Lead the Data and Analytics Governance team, maintain and evolve the Data and Analytics strategy to align with CountryMark and Information Technology strategy.
  • Ensure that the Data and Analytics Architecture is positioned to meet strategic objectives.
  • Lead the delivery of reporting and analytics solutions.
  • Manage projects as needed within the Applications area. This will include emerging technologies.
  • Perform Business Analysis functions as needed.
Job Qualifications (refers to job, not incumbent):Education: Minimum: Bachelor’s Degree in Engineering, Computer Science, Information Systems or a related field. 5-7 years’ experience can be substituted for education.Experience: Minimum: 10 years’ experience in an enterprise applications environment managing and developing employees with responsibility for maintaining and managing major enterprise systems such as Microsoft D365, SAP or Oracle EBS.Other:
  • Leadership experience that includes managing direct reports
  • Experience developing individuals and teams
  • Experience in a process or manufacturing industry.
  • Ability to pull together a cross-functional team to achieve business objectives.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office platform.
  • Ability to identify and weigh alternatives in problem solving and implement optional solutions.
  • Ability to apply project management skills and provide leadership in a team environment.
  • Ability to communicate effectively both orally and in writing.
  • Good judgment and decision-making skills.
  • Ability to accommodate flexible working hours and travel requirements (10-15%).
  • Experience upgrading and deploying enterprise applications in a SaaS environment.
  • Experience managing applications in a Microsoft Azure environment.
  • Experience managing a PowerBI environment and the associated architecture.

Countrymark Cooperative Holding Corp.