IT Enterprise Applications Manager
Countrymark Cooperative Holding Corp.
- Indianapolis, IN
- Permanent
- Full-time
- Collaborate with developers, cyber security, infrastructure & operations staff to ensure that all CountryMark Enterprise application systems are operating as expected.
- Ensure proper procedures for patching, code migration and change control are followed.
- Hold team accountable to ensure timely acknowledgement and resolution of help desk tickets.
- Proactively manage the environment working with infrastructure and operations staff to anticipate potential problems.
- Plan the work of developers, ensuring that work is adequately scoped, estimated and that schedules are met.
- Plan, budget, and oversee the work of multiple 3rd party service providers that provide development and other professional services.
- Working with the IT Director, and peers within the IT team, ensure that resources are properly? allocated and that individual workloads are balanced.
- Help prioritize projects based on direction from the IT Director and the Steering Teams.
- Oversee planning and execution of upgrades to environments as needed.
- Provide alternative solutions and/or workarounds when a requested solution is not feasible.
- Prioritize employee development to ensure they can take on additional responsibility and learn new skills.
- Research and network with peers on industry best practices to establish within CountryMark’s team.
- Oversee system administrative functions such as user provision, code migrations, license management, segregation of duties management and user/role designs.
- Lead the Data and Analytics Governance team, maintain and evolve the Data and Analytics strategy to align with CountryMark and Information Technology strategy.
- Ensure that the Data and Analytics Architecture is positioned to meet strategic objectives.
- Lead the delivery of reporting and analytics solutions.
- Manage projects as needed within the Applications area. This will include emerging technologies.
- Perform Business Analysis functions as needed.
- Leadership experience that includes managing direct reports
- Experience developing individuals and teams
- Experience in a process or manufacturing industry.
- Ability to pull together a cross-functional team to achieve business objectives.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office platform.
- Ability to identify and weigh alternatives in problem solving and implement optional solutions.
- Ability to apply project management skills and provide leadership in a team environment.
- Ability to communicate effectively both orally and in writing.
- Good judgment and decision-making skills.
- Ability to accommodate flexible working hours and travel requirements (10-15%).
- Experience upgrading and deploying enterprise applications in a SaaS environment.
- Experience managing applications in a Microsoft Azure environment.
- Experience managing a PowerBI environment and the associated architecture.