Director, Product Management - Acceptance Solution
Mastercard
- Beşiktaş, İstanbul
- Sürekli
- Tam zamanlı
In partnership with regional Global and regional Acceptance teams and cross-functional partners, Acceptance Product Management works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. Acceptance is a foundational pillar of Mastercard’s success, complementing our technology, franchise, brand and customer relationships to support and grow Mastercard’s network.The Director of Acceptance Product Management is a high-exposure role, working alongside senior leadership and executive teams to shape Mastercard’s global acceptance strategy, lead projects that drive Global Acceptance priorities and advance opportunities to grow. The role requires a unique combination of strategic thinking, product management, and analytics. The Director requires an agile and flexible approach as you will work alongside a wide range of cross-functional partners to define and pursue Regional Acceptance priorities.Responsibilities:
- Manage Acceptance products creations process , strategy , pricing , pilots' implementation and support Acceptance leads GTM
- Design and create new acceptance products aligned with the strategy, market needs and KPI’s , throughout design face ,implementation , productization , Studio process , Legal scans , market test and support
- Distribution and communication of all Thought Leadership/Best Practice Sharing
- Rollout support for all acceptance solutions, products and initiatives.
- Lead the end-to-end Product Development lifecycle for our new authorization improvement products, including gathering insights, outlining strategy, developing KPIs, creating a go-to-market strategy, defining the customer experience/journey, and working in partnership with the Delivery and Technology teams to deliver roadmap capabilities.
- Draft and keep current go-to-market materials such as bulletins, sales, and training materials to support new and enhanced products in Central Hub
- Own the creation of Sales training, collateral & Marketing initiatives to elevate Acceptance products.
- Regional and Market Execution Support: for distribution partners’ discussions, RFPs, and external conferences
- Full technical and business required support for all Acceptance solutions and Products such as TOP , Cloud Commerce , QR L2P , MCQR , etc.. , Markets engagements support , GTM , Customer facing , reasonability and KPI’s accountability
- Products knowledge, ensuring consistent Acceptance products narrative across teams ( regional and globally )
- Ability to work in a matrix organization and influence various teams at the global and local level; key stakeholders include CSC, Acceptance leads, Legal, Finance, Market Development, Account Management, Customer Experience, Marketing, and other product teams
- Strong product and problem-solving acumen
- Proven sales, negotiation, communication skills
- Team player, comfortable working in a large matrix organization, willing to lead and build consensus
- Excellent technical experience
- Excellent understanding of acceptance and products
- Good business and GTM proven experience
- Determined to get things done in time
- Comfortable working in a dynamic environment where rapid or sudden changes are not unusual
- Outstanding product and project management skills
- MBA or equivalent a plus.