Bow Technician
Freedom Outdoors & Armory
- Glen Rock, PA
- $16.00 per hour
- Permanent
- Full-time
- Multitasking
- Work well in a team environment
- Taking initiative
- Consideration for exceptional customer service
- Assist customers on the sales floor and create sales through servicing the customer and meeting their needs
- Attract potential customers and clarify customer's understanding of products and services by answering product and service questions; suggesting information about other products and services; explaining product and service features; offering relevant information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve problems; expediting correction or adjustment; following up to ensure resolution
- Maintain knowledge of products and services by reading specification updates; attending information meetings; referring questions to supervisor
- Increase sales by suggesting related and additional products and services
- Provide technical support to internal and external customers by responding to requests, setting up bows and working with customers to refine technical set up.
- Maintain inventory operations by following policies and procedures; reporting needed changes
- Maintain the stability and reputation of the store by complying with legal requirements
- Maintain quality services by adhering to policies, procedures, and standards
- Contribute to team effort by accomplishing related results as needed