Assistant Manager Fuddruckers VA Beach
- Virginia Beach, VA
- Permanent
- Full-time
- Ensures excellent guest service that meets or exceeds expectations.
- Ensures that the restaurant is adequately staffed to meet guest needs.
- Recruitment of hourly Team Members.
- Initiates and follows through on corrective action of hourly Team Members. Assists with hourly review process.
- Ensures development of hourly Team Members, including maintaining an environment that fosters associate motivation, development and training.
- Manages in compliance with Fuddruckers policies and procedures and all local, state and federal regulations.
- Monitors the performance of the restaurant through analysis of financial reports and results on SERs and Secret Shopper scores. Initiates corrective action as required.
- Assists in the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.
- Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
- Recommends local restaurant marketing programs to build sales and implements programs as directed by the GM.
- Maintains applicable preventative maintenance programs.
- Ensures the security and safety of the restaurant, its guests and associates.
- Any other duties deemed necessary.
- Activities include, but are not limited to, walking, standing, reaching, stooping, lifting (25 lbs. minimum), carrying, talking, and sitting.
- Duties involve the coordination of manual and visual dexterity.
- Demonstrates strong leadership and guest service skills.
- Demonstrates sound reasoning and follow-through in decision-making processes.
- Demonstrates excellent organizational, financial and problem solving skills.
- Ability to attract, train, retain, and motivate quality Team Members.
- Ability to work in a dynamic, fast-paced environment.
- 2+ years restaurant management experience preferred