Job Description A Visa Caller is responsible for contacting visa applicants to verify their application information, collect required documents, and provide assistance throughout the visa application process. They review applications, ensure compliance with immigration regulations, and maintain accurate records. Excellent communication skills, customer service, and collaboration with other immigration professionals are essential in this role. Visa Callers contribute to a smooth and efficient visa processing experience for applicants. Roles & Responsibilities Contacting visa applicants to verify application information and gather additional required documents or information. Reviewing visa applications to ensure accuracy and completeness. Providing clear instructions to applicants regarding required documentation and any specific format or criteria. Addressing applicant inquiries or concerns regarding the visa application process. Staying updated with immigration laws, policies, and procedures to ensure compliance. Maintaining detailed records of communication with applicants and documentation collected. Delivering excellent customer service by being patient, empathetic, and responsive to applicant needs. Collaborating with other immigration professionals as needed to resolve complex cases or escalate issues. Ensuring the confidentiality and security of applicant information. Contributing to a smooth and efficient visa processing experience for applicant Skills: cold calling,immigration,ensuring confidentiality and security of applicant information,delivering excellent customer service,updating with immigration laws,maintaining detailed records,collaborating with other immigration professionals,communication,addressing applicant inquiries,customer service,collaboration,reviewing visa applications,excellent communication skills