Front Desk Clerk (Part-Time)
Hilton Grand Vacations
- Las Vegas, NV
- Permanent
- Part-time
- Day 1 Benefit Eligibility
- Competitive base pay
- Daily Pay*
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- Paid Time off
- Numerous learning and advancement opportunities
- Welcome guest and owners on arrival.
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generates invoices and collects monies due through the rental program and through merchandise sales.
- Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Other duties as assigned.
- Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
- A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations.
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
- 6 months Customer Service Experience.
- Front Desk/Guest Services Agent
- Cash/credit card transactions
- Resort Hospitality or related industry