
Practice Coordinator - Emergency Medicine - PeaceHealth Peace Island Medical Center
- Friday Harbor, WA
- Permanent
- Part-time
- As appropriate to the site practice, acts as the coordinator for the site Vituity leadership and as the interface for the practice to the hospital and community.
- As appropriate to the site practice, acts as the coordinator for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
- Provide administrative support to the site medical director and site management team.
- As appropriate to the site practice, provides support to the Medical Director and/or the Site Management Team with site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
- Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
- As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
- Provide office support to include, but not limited to, meeting support, office systems, supplies, site events, position procedure manual, and customer service.
- As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
- As applicable to the site practice, responsible for finding coverage as needed for the site clinical schedules to ensure adequate coverage with no disruption to patient care.
- As applicable to site practice, collect minimal data metrics.
- Provide administrative support of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
- Collaborate with Medical Director and/or Site Management Team to ensure aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
- Collaborate with Medical Director and/or Site Management Team to ensure all licensed providers are completing their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
- Collaborate with Medical Director and/or Site Management Team to ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
- Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and assist with compliance of employment law and Vituity policies.
- As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
- Ensure billing and documentation compliance through completion of site WIP/TAD lists and answering provider routine questions.
- Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.
- High School diploma or equivalent and 0-2 years of administrative experience in an office or healthcare setting required.
- Associate degree in related healthcare or healthcare administration field preferred.
- Experience working in the healthcare field preferred.
- Knowledge of healthcare and medical terminology.
- Intermediate MS Excel, Word, PowerPoint, and Outlook skills
- Strong consultation skills and the ability to seek out information.
- Strong work ethic, organizational skills, and interpersonal skills.
- Ability to prioritize and work in a stressful environment.
- Ability to be self-directed, motivated, and sensitive to deadlines.
- Ability to express ideas and convey information effectively in verbal and written communications.
- Able to create positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
- Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
- Ability to establish and maintain effective working relationships as required by the duties of the position.
- Ability to read, understand and communicate in English sufficient to perform the duties of the position.
- 10-bed critical access hospital.
- Annual ED volume of approximately 5,000.
- Strong, reliable partnerships with San Juan Island EMS Island Air Ambulance and Airlift Northwest in the case transportation is needed.
- Access to specialists at PeaceHealth St. Joseph Medical Center, in Bellingham.
- Press Ganey Guardian of Excellence Award for patient experience in the Emergency Department since 2017.
- Friday Harbor, Washington, is a picturesque island town in the San Juan Islands, offering a perfect blend of natural beauty, small-town charm, and a welcoming community.
- Known for its stunning waterfront, this vibrant hub provides access to whale watching, kayaking, and hiking.
- The iconic Lime Kiln Point State Park, a prime spot for orca sightings, is just a short drive away.
- Farther out, Olympic National Park and Seattle make for excellent weekend getaways.
- Residents enjoy a peaceful lifestyle with a strong arts scene, excellent seafood, and locally-owned shops.
- The weather is mild year-round, with cool summers and wet winters.
- Its remote yet connected location makes it an ideal retreat while still offering modern conveniences.
- Outdoor activities such as boating, fishing, and hiking thrive here.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Commuter Benefits Program
- Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
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