Inside Sales Coordinator
Universal Forest Products
- Livermore Falls, ME
- Permanent
- Full-time
- Maintains frequent communication with customer base and gathers information to ensure their satisfaction
- Solicits sales orders from existing customers via phone
- Develops new customers via "pull" through marketing Phone-Internet
- Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
- Executes market penetration strategy utilizing web-based sales leads
- Communicates sample needs for customers/dealers/contractors with the plant
- Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates
- Helps drive new product sales by communicating unknown products to customers
- Works with account managers to comply with customer request and to solve customer problems
- Maintains positive relationships with distributors
- Works with Product Managers to enhance sales programs
- Attends shows and product introductions when necessary
- Attends various product trainings, as needed
- Prepares various reports and correspondence as required
- Performs other duties as required
- Minimum of high school graduate
- Minimum two years of experience in customer services
- Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
- Working knowledge of various office equipment (computer, scanner, etc)