Job Title Product ManagerSummary of the RoleLoyalty Product Manager will be part of an effective best-in-class Product Manager team, responsible for articulating and managing the Amadeus Loyalty Management product from customer business requirements to user acceptance. They will strive for a consultative approach, orchestrate the best adapted solutions and portfolio, helping airline leaders succeed in their strategy.In this role you’ll find a chance to:Articulate product strategy and innovation ;Follow market, industry and technology trends that transforms the distribution landscapeDefine the product strategy in collaboration with the Loyalty Business Owner, Train PM, Product Marketing and R&D, in line with Amadeus Nevio Business ModelIdentify, gather and use data for decision makingFoster innovation to unlock business valueIdentify opportunities ;Identify, assess, and benchmark business needs from customers / prospects aligned with the product strategyBuild the product plan/roadmap & long-term planConsolidate and articulate business needs into new product concepts or upgradesSales and Marketing ;Provide key information on the product to Product Marketing to define the Value propositionContribute to the launch plan with Product Marketing, Sales and other associated teamsShare content for product documentation, sales tools and collateral.Create standard and tailor-made presentations, and demo scripts showing product value.Give presentations, demos and familiarization sessions to customer, or train reletad stakeholders to perform them.Participate in the preparation of key events, guaranteeing the success of product launches and follow up.Contribute to answering RFP/RFI for the productEnsure customer satisfaction ;Provide support and assistance to customerProvide support and assistance to customer championsMonitor product acceptance, product performance and satisfactionTake corrective action as necessaryAgile Product Management / Epic Owner activities ;Implement the product vision & the business value in line with the business owners, the train PM’s, the product owners & agile teams (in SAFe Framework)Communicate to, and gain adoption by, customers & Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the businessMaximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their deliveryFormalize requirements (scoping) ;Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.Assess potential gaps between customer requirements and Amadeus solutions.Write a high-level business requirement and/or document detailed requirements and epics and/or user stories.Lead design and development using the SAFe framework ;Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.Participate in PI planning, Iteration Demo, System Demos & review events.Own or review solution Epics to ensure they correspond to identified customer / market needsAbout Ideal CandidateUniversity degree in Science, Business, Product Management, Marketing or related fieldsFluency in EnglishExravert, confident on stage / presentationsExperience in Product Management/Product Marketing practices / in managing B2B Software Products or SaaSExperience in working in an Agile environmentExperience in customer facing professional positionsExperience in Airline Industry, Airline Loyalty Programs, Airline Reservation systems , and Non-Air Loyalty Programs, in the market is a plusWhat we can offer you🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.Business EnvironmentAmadeus IT Services Turkey is the market leader in Airline Loyalty & CRM solutions as well as the leading Internet Booking Engine Provider. Highly dynamic and growing company serves over 40+ airline clients all over the world. Java Software Development Engineer role, you’ll be a member of the R&D Business Unit and global engineering community and find a chance to collaborate in the definition of the strategy of the Software Development; technological framework and functional approach in Agile Environment. You’ll also find a chance to work on the implementation of Amadeus solutions in different countries.Application processThe application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.Are you the one we’re looking for? Apply now!Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
