Program Manager, Heavy Bulky
Amazon
- Luxembourg
- CDI
- Temps-plein
You will join us as a Program Manger and own FR, IT, ES business, launching new sellers on program, manage program performance and own goals. You will drive initiatives to improve customer and seller experience.This role can be flexibly performed from Luxembourg, Munich, Madrid, Milan or London.Key job responsibilities
- Understand FRITES Customer and Seller experience gaps, and define strategies to bridge them
- Ownership of key adoption/topline metrics, inclusive of reporting, driving progress against goals
- Represent SellerFlex FRITES in regular business reviews and leadership forums
- Work with partner teams including Sales, Account Management and Transportation to streamline processes and define new SOPs to accelerate Seller flywheel
- Lead country specific sellers training and readiness program
- Support 3P Heavy Bulky's 3 Year business planning, short-term and long-term strategy to help deliver multi-billion-dollar business.We are open to hiring candidates to work out of one of the following locations:Luxembourg, LUXBASIC QUALIFICATIONS- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.