SVP, Commercial Digital Domain Lead (DT)
Chubb
- Whitehouse Station, NJ
- Permanent
- Full-time
- Build end to end (E2E) digital renewal fulfilment and significantly improve efficiencies through process and underwriting automation
- Embody agile principles by actively engaging with teams and fostering a culture of collaboration and adaptability
- Collaborate with subject matter experts and stakeholders to set and achieve domain goals
- Manage domain budget and resources, guiding strategic decision-making and ensuring quality standards
- Implement digital renewal and servicing capabilities to improve efficiency and customer experience
- Forge strong partnerships with product, underwriting, and business development teams to exceed financial targets; manage expectations with all stakeholders
- Utilize predictive analytics to enhance total account solutions and improve retention
- Strengthen distribution partner relationships and advocate for the agent and customer experience
- Lead quarterly business planning and prioritize domain backlogs creating strategies to remove obstacles to growth
- Cultivate an agile culture through servant leadership and effective people management
- At least 10 years of experience in an operations, process optimization, business engineering, business architecture or related role
- Bachelors and/or Master's degree in Business Administration, Information Technology, and/or a related discipline
- Extensive domain expertise within P&C Commercial and/or Financial Lines Insurance
- Proven track record of leading teams to deliver digital products and drive business outcomes
- Strong negotiation and influencing skills, backed by customer feedback and data-driven insights
- Deep business and product knowledge with a focus on outcome orientation
- Collaborative leadership style, prioritizing growth and development of team members
- Agile mindset, adaptable to changing priorities and committed to innovation
- Willingness to challenge the status quo and push for creative solutions