Accounts Receivable Collections Specialist
Servpro
- New Albany, IN
- $18.50-21.00 per hour
- Permanent
- Full-time
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Vision insurance
- Regularly calling and following up with customers to obtain expected payment status on past due payments
- Handling customer disputes and questions in regards to payments or invoicing
- Resolving collection issues via research and working with other teammates
- Keeping organized and detailed documentation and dates of all correspondence with customers
- Posting customer payments by recording checks, and credit card transactions in QuickBooks
- When necessary - handling all third-party collection processes - including Liens and documentation of such records
- Participate in weekly meeting to discuss status of past due accounts and strategies for moving forward
- Reporting collection efforts via monthly statements and reporting to management team
- Past experience and understanding of QuickBooks
- Minimum 2+ years of high volume collections experience
- Intermediate experience with Excel spreadsheets & Google Sheets
- Comfortable with technology
- Competitive hourly wage - commensurate with experience
- OT for all hours per week over 40
- Monthly bonus based on collection performance
- Profit sharing program
- 9 Paid holidays (eligible after 90 days)
- 2 weeks paid vacation (1 week eligible after 3 months)
- 401k (eligible after 1 year)
- Healthcare Options - medical, dental, and vision (eligible after 90 days)
- Branded apparel
- Great professional casual work environment
Plus monthly collection bonus opportunitySERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.