Data Collections Specialist - Fort Walton Beach, FL
- Fort Walton Beach, FL
- Permanent
- Full-time
- Process confidential data records obtained through telephone interviews or other approved means.
- Identify and resolve inconsistencies in respondents responses.
- Establishing a rapport with potential respondents and enrolling companies.
- Ensuring quality control of collected data.
- Identifying and reporting problems in obtaining valid data.
- Interpreting numerical data, reviewing error messages, and correcting data where applicable.
- Adhering to daily, weekly, and monthly deadlines and quotas.
- High school diploma or equivalent and two years of relevant experience.
- Proficiency with basic computer functions, to include typing a minimum of 25 wpm, is required.
- Proficiency with Microsoft Word is required. Additional Microsoft Office experience is preferred.
- Demonstrated experience using the internet for research.
- Displays excellent oral and written communication skills
- Strong interpersonal skills and the ability to communicate clearly and effectively
- Basic math skills
- Successfully pass a level 2 government background investigation
- Call center, strong customer service and sales experience preferred
- Consistent work history and excellent attendance record preferred