Medical Assistant - Internal Medicine
South Bend Clinic
- South Bend, IN
- Permanent
- Full-time
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
- Provides ongoing triage and management of office flow to meet patient’s medical and service needs in order to maintain optimal patient flow.
- Performs the technical component of the department’s clinical procedures competently.
- Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
- Receives patients professionally in waiting area and rooms them per department protocol.
- Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
- Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in NextGen.
- Applies knowledge of general insurance guidelines and requirements to help direct patient care.
- Appropriately responds to emergency situations.
- Cross trains in other positions where appropriate as determined by manager.
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
- Performs other duties as assigned when appropriate.
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
- Team player, professional, and customer service oriented.
- Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.
- Able to work with diverse patient base of all ages.
- Assist with clinical procedures specific to department.
- Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.
- In addition, must be able to anticipate the needs of the physician and require minimal supervision.
- Prior experience is a plus.