Director, Project Management
Digitas Health
- Philadelphia, PA
- Permanent
- Full-time
- PM Approach: Ensures that the project management team utilizes a flexible project management approach
- PM Technical Skills: Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be
- Talent Selection: Demonstrates the ability to hire and retain capable people while cultivating diversity and career development
- SOWs: Accountable for the accuracy of all team SOWs
- Agency process: Develops important operational tools (i.e. team or brand specific processes)
- Grow Talent: Grow mid-level producer talent; handle performance issues
- Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
- Resource allocation: Review all projects across account to resolve resource and skill requirements; guide resource allocation management; ensure the right resources are cast to the need
- Project Plans: Accountable for account-level master project plan creation and management.
- Process improvement: See opportunities to adjust processes for efficiencies
- Quality Control: Structures and leads project status reviews; lead cross-team post-mortem sessions
- Advising: Partners with account/ marketing team to provide directly to client(s) to manage expectations
- Risk Management: Leads large teams to manage risk mitigation plans
- Agency Cost Management: Vigilantly seeks to improve both agency services and internal resources
- Management: Responsible for the career development of others
- Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
- Vendors: Point of escalation for vendor management concerns
- Scope Definition: Scopes and estimates complex, multi-channel engagements
- Relationship: Client-facing lead on issues related to production and project management
- Client knowledge: Understands the client's business and plans projects accordingly
- Accountability: Own vendor/partner relationships
- Problem Solving: Difficult or complex production discussions with client and facilitate resolution
- New Business: Production lead on new business pitches; identify upsell opportunities
- Bachelor's degree required
- Demonstrate progression in level of responsibility within a professional project management environment
- Agency or digital project experience required
- Healthcare experience
- Experience with risk management, change management, communications management
- Have seven years of experience