Entry Level Account Manager
Next Level Recruiting
- Harrisburg, PA
- Permanent
- Full-time
- Work with fellow team members to complete on-site residential enrollment services on behalf of our clients
- Communicate with customers directly and establish genuine relationships to facilitate an engaging and positive customer experience
- Use skills gained during training to engage with customers, learning their needs, and presenting them with the products and services that best fits their needs
- Assist the sales department through the activation process
- Answer any customer questions or concerns, escalating when appropriate
- Maintain accurate and update to date records of all customer interactions
- Facilitate the enrollment process; this includes collecting personal information and following all compliance requirements
- Some college coursework preferred, but not required
- High school diploma or equivalent required
- Some experience in a customer service, sales, hospitality or similar role preferred
- Comfortable and confident speaking in front of small and large groups
- Critical thinking and problem-solving skills
- Ability to establish trust and collaborate with others within the company and externally.