Soft Service Manager

Jones Lang LaSalle

Mumbai, Maharashtra
Permanent
Full-time

15 days ago

Soft Service ManagerProperty & Asset ManagementWhat this job involves:

Keeping an eye on sourcing activities
Oversight and management of Building Upkeep Services Unit primarily of common areas of the building.
Management of vendor personnel for assigned units.
Manage training that includes assessing training needs of staff, and developing and coordinating programs to meet unit needs.
Develop Work Plans and implement the same
Organize and provide appropriate coordination for employee relations’ issues & statutory compliances.
Plans, schedules, inspect work, and assigns work to subordinate supervisors and/or teams.
May supervise shift workers and inspect.
Applies knowledge of administration of program, resources, and staff.
Demonstrate ability to manage others and to communicate effectively.
Develops, interprets, and applies policies.
Reviews programs/ processes for effectiveness.
Brief all staff regarding their duties, designated areas and special instructions if any.
Prepare and implement various checklists, at the frequency instructed in the suggested formats.
De-brief all supervised staff at the end of each shift.
Monitor that the staff is cleaning in the required manner in order to ensure that the surfaces are maintained in the best possible way and to enhance their longevity.
Ensure discipline, proper attire and etiquette in the staff under them.
Ensure that janitor closets and storage areas are maintained in a neat and orderly manner at all times.

Finding the right partners and keeping them

To ensure the Cleaning as per the standards
Maintain the SOP and checklist as per standards.
Keeping a safety Track of BMU.
Keepimg track of Façade cleaning and ensuring safety.

Sound like you? To apply you need to be:An experienced professionalAre you a Graduate and worked as Soft Service Executive in a high rise building.? Do you put customer satisfaction at the forefront? If you said yes to all these, we’re more than happy to work with you.An effective communicatorYou’ll be heading the team with people in your supervision. so a good command of spoken and written English and other non-English languages―coupled with superior people skills―will be indispensable in this role. You should also be proficient in all MS applications to land this job and be conversant in PPT and Excel and to generate report.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply Today!Location:On-site –Mumbai, MHIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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