Patient Access Representative (Days)
Tanner Health System
- Villa Rica, GA
- Permanent
- Full-time
- Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.
- Ability to make independent decisions, display emotional maturity, and use sound judgment.
- One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.
- Ability to interact and work well as a part of a team oriented environment.
- Ability to comprehend and apply a large variety of operating procedures.
- Ability to organize for maximum time utilization, productivity, and smooth patient flow.
- Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.
- Proficient use of computer equipment.
- Ability to read and write legibly with spelling accuracy.
- Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands.
- Some college coursework preferred