Business Data Analyst I
DHL
- San Antonio, TX
- Permanent
- Full-time
- Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
- Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
- Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities
- Applies data visualization for discovery and timely insights to decrease Cycle Time to Action (CTA)
- Assists site operations in identifying areas for improving service levels, reducing operational costs, and providing other operational enhancements
- Supports account start-up analysis and/or report implementation as needed
- Develop standardized and ad hoc site and/or customer reporting
- Streamlines and/or automates internal and external reporting
- May investigate and recommend new technologies and information systems
- May conduct feasibility analyses on various processes and equipment to increase efficiency of operations
- Partners with Finance to develop financial models to analyze productivity and payroll; calculates cost benefits and business impact and proposes solutions
- Develops predictive models to help drive decision making
- Designs, develops, and implements data gathering and reporting methods and procedures for Operations
- Responsible for tracking, planning, analysis, and forecasting of storage capacities, inventory levels, equipment and/or labor requirements
- Coordinates with Operations Systems group to ensure technical issues and problems are being identified, addressed, and resolved in a timely manner
- May coordinate with ILD group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits
- Responsible for assisting finance and senior leadership in modeling yearly labor budget based on operational and profile changes
- Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience, required
- 1+ years of analytics experience, required